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It seems that in almost everything we deal with in life, computerization is coming into play to streamline processes, improve information flow, and track sales and employee performance to make the right decision when it’s about how to move the business forward in the right direction for growth and to maintain a competitive advantage.
It is a fact that in today’s connected and technology-enabled world, we see that there is a change within the world of foodservice and restaurant business. Here we see more and more organizations moving away from paper-based tracking and management to using SaaS-based restaurant tracking and management software solutions.
Where effectively that is a lot of food service businesses and to be clear we are referring to operations like…
- Chinese restaurants
- Indian curry houses
- Thai food
- lebanese cuisine
- Italian pasta outlets
- pizzerias
- greek kebab houses
…and of course you can add your favorite type of restaurant to this list. The point is that all of these operations have to manage vendors, list each food item in stock along with its provenance, purchase prices, etc., etc.
This food and beverage stock management alone is a time consuming business necessity and sometimes the organization is unsure of current supplies linked to vendors, prices, stock levels and other relevant details. An effective Saas restaurant management software solution will enable management to document business items in the cloud so you can see (from anywhere you have an internet connection) current stock levels, notes on vendor performance, such as delivery times and punctuality, courtesy levels, prices and quality and other factors that will determine how the business progresses with this particular partner.
Moving to the cloud is something we hear about businesses doing almost daily, but now restaurants are taking advantage of technological change and availability to optimize, track and improve their ongoing business performance.
So while we have considered how a SaaS restaurant management software solution can be used to manage stock; What happens when it comes to managing the various levels of staff that are necessary and required for the effective operation of any restaurant business?
The ability for staff members, such as kitchen staff, servers, and management, to access a cloud-based system to take notes and improve business is key to any restaurant management solution. Waiters can log in and manage the order with customers, as well as add notes to the system that management can use for tracking and decision making.
As we move into this digitally enabled world, we will continue to see the use of SaaS solutions for restaurants, wine bars, burger joints, and other food service businesses become more mainstream.